Privacy Policy

Last Updated: December 9, 2025

1. Information We Collect

We collect information you provide directly to us:

  • Account information (name, email, firm name)
  • Payment information (processed by Stripe)
  • Usage data (tool runs, documents created)
  • Communications with support

2. How We Use Your Information

We use your information to:

  • Provide and improve our Service
  • Process payments and subscriptions
  • Send important updates and notifications
  • Provide customer support
  • Analyze usage patterns to improve features

3. Data Security

We implement industry-standard security measures including:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance
  • Employee background checks and training

4. AI Model Training

We do not use your confidential data to train AI models. Your documents, queries, and generated content remain private. We use third-party AI providers (Anthropic Claude, Google Gemini) under strict data processing agreements that prohibit model training on your data.

5. Attorney-Client Privilege

We understand the importance of attorney-client privilege. We implement technical and organizational safeguards to protect privileged communications. However, users are responsible for ensuring their use of Frith AI complies with professional ethics rules.

6. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we delete or anonymize your personal data within 30 days, except where required by law.

7. Data Sharing

We do not sell your personal information. We share data only with:

  • AI providers (Anthropic, Google) under strict DPAs
  • Payment processors (Stripe)
  • Infrastructure providers (Vercel, Neon)
  • When required by law

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data
  • Opt out of marketing communications

9. Contact Us

For privacy questions or to exercise your rights, contact us at: privacy@frithai.com